Please read below for instructions on how to resolve the duplicate email error you may receive when trying to update the member’s contact information in IWITS.
Constraints have been added where an email for a member cannot be duplicated. An email can only be used once, and the same one cannot be used for multiple members.
Please do not delete the email address if you receive this error, and instead submit a case to us so we may resolve it by email to ithelpdesk@iwintl.org. There may be records or data that need to be updated on our end you do not see, and this is the best way to resolve all issues. Thank you.